FAQ
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What Facial should I book?
A Deluxe facial is great for all skin types and will refresh your skin, leaving you with a more hydrated, softer and healthy glow.
Olivia will customize it to your skincare needs.
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How often should I get a facial?
A facial is recommended once a month because our skin cell turnover cycle is 28 days long.
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If I had Botox® and/or fillers recently can I receive any treatments?
You can receive a treatment before your injections, or 14 days after injections.
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How do I fill out paperwork required for my appointment?
Please create an account to Client Portal using the link below, to access your appointments, read pre/post treatment instructions and fill out required paperwork.
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How do I prep for a Brazilian appointment?
Grow hair to at least 1/4 of an inch (grain of rice) Exfoliate area one day before. Take an anti-inflammatory the day of. It's also advised that you stop using any acid products or retinol 3 to 4 days before your waxing appointment..
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How Do I Reschedule or Cancel my Appointment?
Please text Olivia at 480-643-9750 to make any changes or cancel appointment.
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Do you allow children in the studio?
Due to safety and liability regulations, children are not permitted in the treatment room unless they are receiving the service. Parent/Guardian must remain on site in the treatment room during the service.
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What is your cancellation policy?
Please allow 24hr prior to your appointment to cancel or reschedule your service at no charge.
Otherwise there is a $25 late cancellation fee.
NO SHOW OR LAST MINUTE CANCELLATION WILL NOT BE ALLOWED TO SCHEDULE ONLINE & WILL NEED TO PAY IN ADVANCE FOR FUTURE APPOINTMENTS.
In our desire to be effective and fair to all clients, our cancellation policy must be honored.